Skip to main content

Damp and Mould Service

Introduction

Damp and mould are persistent and growing issues in many UK social housing properties. Residents often report black mould on walls, ceilings, or around windows, as well as musty odours, condensation on cold surfaces, or discolouration of wallpaper and plaster. These conditions are not only distressing but also signal underlying problems such as poor ventilation, inadequate insulation, leaks, or structural issues.

Potential Harm and Impact

Damp and mould pose significant risks to both health and housing stock:

  • Health Risks: Long-term exposure to damp and mould is associated with respiratory problems, skin irritation, and worsening of asthma and other pre-existing conditions – particularly impacting children, the elderly, and those with compromised immune systems.
  • Property Damage: Structural timber can rot, plaster can deteriorate, and fittings may be irreparably damaged, leading to escalating repair costs if not addressed promptly.
  • Legal and Regulatory Pressure: Following recent legislative changes and increased scrutiny from the Regulator of Social Housing (RSH). The Housing Ombudsman Service and Awaab’s Law, landlords are under heightened obligation to address these hazards proactively and transparently.

Our Inspection, Reporting and Remediation Service

We offer a comprehensive, end-to-end damp and mould service designed specifically for the UK social housing sector. Our approach ensures timely, compliant, and resident-focused solutions:

1. Inspection

  • Thorough Property Surveys: Our qualified surveyor/damp specialist assesses affected properties.
  • Diagnostic Tools: Use of moisture meters, thermal imaging, and humidity sensors to accurately identify the source of damp (e.g. condensation, rising damp, penetrating damp).
  • Resident Interviews: Listening to resident concerns and daily routines to understand potential behavioural and structural causes.

2. Reporting

  • Detailed Inspection Reports: Each inspection generates a clear, actionable report highlighting the type, cause, and severity of damp and mould present.
  • Photographic Evidence: Visual documentation of affected areas to support clarity and transparency.
  • Risk Rating and Recommendations: Each case is prioritised based on health risks and urgency, with practical, cost-effective solutions provided.

3. Remediation and Support

  • Immediate Interventions: Mould cleaning, anti-fungal treatments, and temporary ventilation solutions as needed.
  • Long-term Solutions: Installation or upgrade of ventilation systems, insulation improvements, leak repairs, and redecoration.
  • Resident Education: Guidance on preventing condensation, heating and ventilation tips, and proper property use.
  • Follow-up Inspections: Post-remediation reviews ensure problems are fully resolved and recurrence is avoided.

Why Choose TCL Group?

  • Specialised in Social Housing: We understand the compliance, funding, and resident engagement challenges unique to this sector.
  • Resident-Focused Approach: Our team prioritises dignity, communication, and clarity for every household we support.
  • Regulatory Alignment: Our processes align with the Housing Health and Safety Rating System (HHSRS), Decent Homes Standards, and the Awaab’s Law guidance.