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Disrepair, Damp & Mould Service

Introduction

Disrepair, damp and mould are serious property issues that can affect the safety, comfort and wellbeing of occupants, as well as the long-term integrity of buildings. Our Disrepair, Damp and Mould service provides a comprehensive, end-to-end solution, identifying defects, assessing risks, and delivering effective remediation to restore properties to a safe, compliant and habitable condition.

We work with landlords, housing providers, managing agents and homeowners to ensure issues are addressed promptly, professionally and in line with current legislation and best practice.

Potential Harm and Impact

If left untreated, disrepair, damp and mould can have wide-ranging consequences, including:

Health impacts

  • Respiratory conditions such as asthma and bronchitis
  • Allergic reactions and skin irritation
  • Increased risk to children, the elderly, and those with compromised immune systems
  • Worsening mental health due to poor living conditions

Property and Structural Damage

  • Decay of building materials including timber rot and plaster deterioration
  • Damage to insulation, finishes and internal fixtures
  • Reduced thermal efficiency and increased energy costs
  • Escalating repair costs if defects worsen over time

Legal and Reputational Risk

  • Non-compliance with housing standards and legislation
  • Increased complaints, claims and potential litigation
  • Damage to landlord or organisational reputation

Our Inspection, Reporting and Remediation Service

Inspection Service

Our inspection service is designed to accurately identify the cause, not just the symptoms of disrepair, damp and mould.

We provide:

  • Thorough property inspections by experienced surveyors
  • Identification of damp types (penetrating, rising, condensation)
  • Assessment of ventilation, heating, insulation and building defects
  • Evaluation of occupant lifestyle factors where relevant
  • Photographic evidence and moisture readings

Our approach ensures a balanced, evidence-based assessment that supports fair and effective outcomes.

Reporting

Following inspection, we deliver clear, structured and actionable reports tailored to the intended audience.

Our reports include:

  • A summary of findings and identified risks
  • Root cause analysis of damp and mould issues
  • Clear differentiation between building defects and environmental factors
  • Severity and priority ratings
  • Recommendations aligned with legislation and guidance

Reports are suitable for asset management, legal proceedings, disrepair claims, or remedial planning.

Remediation Service

We offer practical and proportionate remediation solutions to resolve issues efficiently and prevent recurrence.

Our remediation services include:

  • Repair of building defects (roofing, brickwork, drainage, seals)
  • Improvements to ventilation, heating and insulation
  • Damp treatment and mould removal
  • Internal repairs and reinstatement works
  • Post-remediation verification and advice

All works are carried out with minimal disruption to occupants, prioritising health, safety and long-term effectiveness.

Why Choose TCL Group?

  • Specialised in Social Housing:

We understand the compliance, funding, and resident engagement challenges unique to this sector.

  • Resident-Focused Approach:

Our team prioritises dignity, communication, and clarity for every household we support.

  • Regulatory Alignment:

Our processes align with the Housing Health and Safety Rating System (HHSRS), Decent Homes Standards, and the Awaab’s Law guidance.